Customer Service Representative at Basset Sdn Bhd - Selangor
Role Summary
The Customer Service Representative is responsible for handling customer inquiries through various channels including WhatsApp, phone calls, and social media platforms. This role requires strong communication skills and the ability to resolve issues quickly and effectively in a fast-paced environment.
Job Description
As a Customer Service Representative at Basset Sdn Bhd, you will engage with customers daily to provide information about products and services while ensuring customer satisfaction. You will be required to adapt to various situations and work collaboratively in a dynamic team environment.
Key Responsibilities:
- Handle customer inquiries through multiple channels.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a high level of customer satisfaction.
- Collaborate with team members to improve service delivery.
- Adapt to changing customer needs and situations.
- Utilize social media platforms for customer engagement.
Job Requirements
Experience in customer service
Good communication skills in Malay and English
Ability to work both in a team and independently
Strong problem-solving skills
Proficient in using WhatsApp and social media platforms
Willingness to work flexible hours
Basic knowledge of company products
Quick Info
Company
Basset Sdn Bhd
Location
Selangor
Salary
MYR 1800 - 2500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Adaptability
Social Media Proficiency
Customer Service Representative Salary at Basset Sdn Bhd
Basset Sdn Bhd lists this Customer Service Representative role at RM1,800–RM2,500 per month.
How to Apply for This Customer Service Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Basset Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Representative - Frequently Asked Questions
What is the salary for a Customer Service Representative at Basset Sdn Bhd in Selangor?
Basset Sdn Bhd lists this Customer Service Representative role at RM1,800–RM2,500 per month.
Where is this Customer Service Representative job located?
This Customer Service Representative position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative role?
Basset Sdn Bhd is looking for Experience in customer service; Good communication skills in Malay and English; Ability to work both in a team and independently.
How do I apply for this Customer Service Representative job at Basset Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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