Eksekutif Khidmat Pelanggan at Basset Sdn Bhd - Selangor
Role Summary
The Customer Service Executive is responsible for handling customer inquiries through various communication channels. This role requires strong communication skills and the ability to resolve issues quickly and effectively, contributing to a positive customer experience and long-term relationships.
Job Description
As a Customer Service Executive at Basset Sdn Bhd, you will manage customer inquiries via WhatsApp, phone calls, and social media platforms. You will interact with customers to provide accurate information and assist them in resolving their issues, ensuring a positive customer experience.
Key Responsibilities:
- Handle customer inquiries through multiple communication channels.
- Provide accurate information to customers regarding products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a positive and professional demeanor in all interactions.
- Support the company's efforts in building long-term customer relationships.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service delivery.
Job Requirements
Minimum SPM or equivalent qualification.
Experience in customer service is an advantage.
Good communication skills in Malay and English.
Ability to work in a fast-paced and dynamic environment.
Quick problem-solving skills.
Proficient in using WhatsApp and social media applications.
Patience and empathy towards customers.
Ability to work both in a team and independently.
Quick Info
Company
Basset Sdn Bhd
Location
Selangor
Salary
MYR 1800 - 2500
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Time Management
Adaptability
Social Media Proficiency
Eksekutif Khidmat Pelanggan Salary at Basset Sdn Bhd
Basset Sdn Bhd lists this Eksekutif Khidmat Pelanggan role at RM1,800–RM2,500 per month.
How to Apply for This Eksekutif Khidmat Pelanggan Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Basset Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Eksekutif Khidmat Pelanggan - Frequently Asked Questions
What is the salary for a Eksekutif Khidmat Pelanggan at Basset Sdn Bhd in Selangor?
Basset Sdn Bhd lists this Eksekutif Khidmat Pelanggan role at RM1,800–RM2,500 per month.
Where is this Eksekutif Khidmat Pelanggan job located?
This Eksekutif Khidmat Pelanggan position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Eksekutif Khidmat Pelanggan role?
Basset Sdn Bhd is looking for Minimum SPM or equivalent qualification.; Experience in customer service is an advantage.; Good communication skills in Malay and English..
How do I apply for this Eksekutif Khidmat Pelanggan job at Basset Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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