Customer Service Representative – Pixology Tech Sdn Bhd
Role Summary
The Customer Service Representative is responsible for delivering excellent customer service. This role involves engaging with customers to address their inquiries and assist them in finding suitable products, ensuring a positive customer experience.
Job Description
As a Customer Service Representative, you will engage with customers daily, providing them with accurate and timely responses to their inquiries. You will also assist customers in identifying products that meet their needs while ensuring a positive experience by providing clear information and resolving any issues that arise.
Key Responsibilities:
- Respond to customer inquiries promptly and accurately.
- Assist customers in locating products that suit their needs.
- Ensure a positive customer experience by providing clear information.
- Resolve any issues or complaints raised by customers.
- Maintain a professional and friendly demeanor at all times.
- Collaborate with team members to enhance service delivery.
- Utilize computer systems and office applications effectively.
Job Requirements
Minimum of Malaysian Certificate of Education (SPM) or equivalent.
Good communication skills in both Malay and English.
Experience in customer service is an advantage.
Ability to work well in a team and independently.
Positive attitude and patience when dealing with customers.
Proficient in using computers and office applications.
Willingness to work flexible hours.
Quick Info
Company
Pixology Tech Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 2000 - 5000
Skills Required
7 skills
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Required Skills
Customer Service
Communication
Problem-Solving
Teamwork
Computer Proficiency
Patience
Adaptability
Application Tips
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