Customer Service Representative at Pixology Tech Sdn Bhd - Wp Kuala Lumpur

The Customer Service Representative is responsible for delivering excellent customer service. This role involves engaging with customers to address their inquiries and assist them in finding suitable products, ensuring a positive customer experience.

As a Customer Service Representative, you will engage with customers daily, providing them with accurate and timely responses to their inquiries. You will also assist customers in identifying products that meet their needs while ensuring a positive experience by providing clear information and resolving any issues that arise.

Key Responsibilities:

• Respond to customer inquiries promptly and accurately.
• Assist customers in locating products that suit their needs.
• Ensure a positive customer experience by providing clear information.
• Resolve any issues or complaints raised by customers.
• Maintain a professional and friendly demeanor at all times.
• Collaborate with team members to enhance service delivery.
• Utilize computer systems and office applications effectively.