Customer Support Executive (Mandarin Speaking) at Lifework HR Services Sdn Bhd - Selangor
Role Summary
The Customer Support Executive (Mandarin Speaking) is responsible for providing exceptional service and support to clients. This role is crucial in fostering positive relationships and ensuring a seamless customer experience through effective communication and problem resolution.
Job Description
As a Customer Support Executive, you will be the first point of contact for our clients, addressing inquiries and resolving issues efficiently in a fast-paced environment. You will utilize your Mandarin language skills to assist clients with product information and troubleshooting, while collaborating with other departments to enhance service delivery.
Key Responsibilities:
- Address customer inquiries promptly and professionally.
- Resolve customer issues efficiently to ensure satisfaction.
- Maintain accurate records of customer interactions.
- Communicate effectively with clients in Mandarin and English.
- Collaborate with other departments to improve service delivery.
- Assist clients with product information and troubleshooting.
- Foster positive relationships with clients to enhance their experience.
Job Requirements
Fluent in Mandarin and English, both written and spoken.
Previous experience in customer service or support roles.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Problem-solving skills and attention to detail.
Proficient in using customer support software and tools.
Willingness to work flexible hours.
Quick Info
Company
Lifework HR Services Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Interpersonal Skills
Attention To Detail
Software Proficiency
Customer Support Executive (Mandarin Speaking) Salary at Lifework HR Services Sdn Bhd
Lifework HR Services Sdn Bhd lists this Customer Support Executive (Mandarin Speaking) role at RM3,000–RM4,500 per month.
How to Apply for This Customer Support Executive (Mandarin Speaking) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Lifework HR Services Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Support Executive (Mandarin Speaking) - Frequently Asked Questions
What is the salary for a Customer Support Executive (Mandarin Speaking) at Lifework HR Services Sdn Bhd in Selangor?
Lifework HR Services Sdn Bhd lists this Customer Support Executive (Mandarin Speaking) role at RM3,000–RM4,500 per month.
Where is this Customer Support Executive (Mandarin Speaking) job located?
This Customer Support Executive (Mandarin Speaking) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Support Executive (Mandarin Speaking) role?
Lifework HR Services Sdn Bhd is looking for Fluent in Mandarin and English, both written and spoken.; Previous experience in customer service or support roles.; Strong communication and interpersonal skills..
How do I apply for this Customer Support Executive (Mandarin Speaking) job at Lifework HR Services Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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