
The Decision Assurance Escalation Specialist is essential for safeguarding user interactions and resolving complex operational safety issues. This role demands strong analytical skills and the ability to work collaboratively across teams.
As a Decision Assurance Escalation Specialist at TikTok, you will play a vital role in ensuring user interactions across various platforms are safe and secure. You will be responsible for analyzing, investigating, and resolving high-severity tickets and escalations, while collaborating with cross-functional teams to mitigate safety risks. Your expertise in safety decision-making will be crucial in maintaining platform integrity and compliance with operational standards.
Fluent in English
Strong analytical skills with attention to detail
Ability to thrive in a fast-paced working environment
Comfortable collaborating with diverse teams
Excellent presentation and interpersonal skills
Experience in Content Moderation or related fields is an advantage
TikTok has not disclosed the salary for this role. Decision Assurance Escalation Specialist positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
This Decision Assurance Escalation Specialist position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
TikTok is looking for Fluent in English; Strong analytical skills with attention to detail; Ability to thrive in a fast-paced working environment.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Company
TikTok
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
TikTok has not disclosed the salary for this role. Decision Assurance Escalation Specialist positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
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