Digital Platform Specialist – Maxis Communications
Role Summary
The Digital Platform Specialist is responsible for delivering intuitive digital solutions that align with customer needs and business objectives. This role plays a crucial part in managing the B2B Self Serve portal to enhance digital experiences and drive business growth.
Job Description
In this role, you will engage in strategic thinking and collaboration with various stakeholders to ensure the digital platform meets enterprise customer needs. Your day-to-day work will involve developing user requirements, overseeing testing, and reporting on platform performance.
Key Responsibilities:
- Manage the B2B Self Serve portal to enhance user experience.
- Develop user requirements to align with customer needs.
- Oversee testing processes to ensure platform functionality.
- Collaborate with stakeholders to improve digital experiences.
- Analyze platform performance and report findings monthly.
- Facilitate workshops for requirements gathering.
- Create a functional capabilities roadmap for future enhancements.
Job Requirements
Digital Native with a strong understanding of the digital landscape.
Proven experience in managing digital projects and user testing.
Strong workshop facilitation and requirements gathering expertise.
Excellent communication skills with both technical and non-technical stakeholders.
Strong problem-solving and analytical skills.
Quick Info
Company
Maxis Communications
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Digital Strategy
User Experience Design
Project Management
Stakeholder Engagement
Analytical Thinking
Communication
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