Director of Food & Beverage – Marriott International
Role Summary
The Director of Food & Beverage leads and manages the food and beverage operations within a hotel, overseeing areas such as restaurants, bars, room service, and catering. This role focuses on developing and implementing strategies to meet customer needs, ensure employee satisfaction, and maximize financial performance.
Job Description
The Director of Food & Beverage is the strategic business leader responsible for overseeing the property's food and beverage operations, including restaurants, bars, room service, and banquets/catering where applicable. This role involves developing and implementing departmental strategies aligned with the brand's service strategy and initiatives, focusing on meeting the target customer's needs, ensuring employee satisfaction, growing revenues, and maximizing financial performance.
Job Requirements
High school diploma or GED with 6 years of experience in food and beverage, culinary, event management, or a related professional area, OR a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 4 years of related experience.
Knowledge of customer and personal service principles and processes including customer needs assessment and evaluation of customer satisfaction.
Knowledge of financial resource management including budgeting and accounting for expenditures.
Understanding of business and management principles such as strategic planning, resource allocation, human resources management, leadership techniques, and coordination of people and resources.
Ability to understand market dynamics and enterprise level objectives to diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop plans aligning individual and team actions to drive business results.
Knowledge of managing material resources including equipment, facilities, and materials needed for work.
Quick Info
Company
Marriott International
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Food And Beverage Management
Strategic Planning
Customer Service
Financial Management
Budgeting And Accounting
Human Resources Management
Leadership
Resource Allocation
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