Engineered Fastening Account Manager – Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.

The Engineered Fastening Account Manager is responsible for managing client accounts with a significant travel component. This role requires effective coordination and communication with clients and internal teams across various locations, primarily in a remote work environment.

In this role, you will engage with clients and manage accounts while traveling approximately 75% of the time. You will work remotely, ensuring seamless communication and collaboration with stakeholders across different regions.

Key Responsibilities:

• Manage client accounts effectively to ensure satisfaction and retention.
• Coordinate travel plans to meet clients and attend necessary meetings.
• Communicate regularly with clients to address their needs and concerns.
• Collaborate with internal teams to align on client strategies and solutions.
• Analyze account performance and identify opportunities for growth.
• Develop and maintain strong relationships with multiple stakeholders.
• Provide insights and feedback to improve service delivery and client experience.