Event Executive at Marriott International - Kuala Lumpur

The Event Executive is responsible for managing guest interactions and ensuring a seamless event experience. This role plays a crucial part in promoting brand awareness and supporting sales initiatives within a dynamic hospitality environment.

In this role, you will engage with guests to address inquiries and resolve issues while collaborating with various departments. You will also handle reservations, changes, and cancellations, contributing to the overall success of the Sales & Marketing team.

Key Responsibilities:

• Handle guest inquiries and resolve issues by coordinating with relevant departments.
• Process reservations, changes, and cancellations efficiently.
• Promote brand awareness through effective communication and marketing strategies.
• Support sales initiatives by upselling services and managing loyalty programs.
• Provide general administrative support to the Sales & Marketing team.
• Train and motivate employees to maintain high service standards.
• Ensure professionalism and quality service in all guest interactions.