Event Executive – Marriott International
Role Summary
The Event Executive is responsible for managing guest interactions and ensuring a seamless event experience. This role plays a crucial part in promoting brand awareness and supporting sales initiatives within a dynamic hospitality environment.
Job Description
In this role, you will engage with guests to address inquiries and resolve issues while collaborating with various departments. You will also handle reservations, changes, and cancellations, contributing to the overall success of the Sales & Marketing team.
Key Responsibilities:
- Handle guest inquiries and resolve issues by coordinating with relevant departments.
- Process reservations, changes, and cancellations efficiently.
- Promote brand awareness through effective communication and marketing strategies.
- Support sales initiatives by upselling services and managing loyalty programs.
- Provide general administrative support to the Sales & Marketing team.
- Train and motivate employees to maintain high service standards.
- Ensure professionalism and quality service in all guest interactions.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
Strong communication skills using clear and professional language.
Ability to maintain confidentiality and follow company policies.
Attention to detail in preparing and reviewing documents.
Willingness to perform other reasonable job duties as requested.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Communication
Customer Service
Problem Solving
Teamwork
Attention To Detail
Time Management
Administrative Skills
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