Event Executive – Marriott International
Marriott International
Events
Role Summary
The Event Executive assists guests by addressing their needs and ensuring a positive experience. The role involves managing guest interactions, supporting sales and marketing activities, and providing general administrative support while maintaining professionalism and quality standards.
Job Description
The Event Executive role involves handling guest interactions by contacting relevant departments to resolve inquiries and issues. This position includes processing reservations, changes, and cancellations, promoting brand awareness, and supporting sales through upselling and managing loyalty programs. The role also encompasses general administrative support for Sales & Marketing, training and motivating employees, maintaining professionalism, and ensuring quality service standards are met.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
No supervisory experience required.
Ability to follow company policies and maintain confidentiality.
Strong communication skills using clear and professional language.
Capability to perform general office duties such as filing, emailing, typing, and faxing.
Physical ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Ability to develop and maintain positive working relationships and support teamwork.
Attention to detail in preparing and reviewing documents and monitoring performance to ensure quality standards.
Willingness to perform other reasonable job duties as requested by supervisors.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Customer Service
Communication
Reservation Management
Sales Support
Brand Awareness
Administrative Support
Teamwork
Attention To Detail
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