Role Summary
The Events Manager is responsible for coordinating and managing all aspects of events to ensure high-level service. This role involves collaboration with various departments and clients to deliver memorable guest experiences and operational excellence.
Job Description
As an Events Manager, you will engage in day-to-day activities that involve preparing event documentation and coordinating logistics between sales, property departments, and customers. You will manage events of average complexity while identifying revenue opportunities and ensuring seamless transitions from sales to execution.
Key Responsibilities:
- Prepare all event documentation and coordinate logistics for events.
- Manage group room blocks and oversee event logistics.
- Identify revenue opportunities through up-selling and service enhancements.
- Lead pre- and post-event meetings to ensure operational alignment.
- Resolve operational challenges and handle guest complaints effectively.
- Support revenue forecasting to enhance guest experiences.
- Collaborate with sales and property departments for seamless service delivery.
Job Requirements
High school diploma or GED with 1–2 years of experience in event management.
Or a 2-year degree in Hospitality or Business with at least 1 year of experience.
Proficient in managing event logistics and operations for mid-to-large sized groups.
Strong problem-solving abilities to handle guest complaints and operational challenges.
Excellent communication skills for managing guest relations.
Quick Info
Company
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Location
Sabah
Salary
—
Incentive / Bonus
Not specified
Skills Required
6 skills
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Required Skills
Event Management
Logistics Coordination
Problem Solving
Communication
Customer Service
Revenue Forecasting
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