Executive Club Manager - Sheraton Kota Kinabalu at Marriott International - Sabah

The Executive Club Manager is responsible for the operation of the club lounge, ensuring the highest levels of hospitality and service. This role involves managing guest and employee engagement while overseeing the club lounge team and maintaining operational standards.

The Executive Club Manager at Sheraton Kota Kinabalu oversees the daily operations of the club lounge, ensuring exceptional service and hospitality for guests. This position requires effective management of resources, team development, and guest relations to create a welcoming environment.

Key Responsibilities:

• Manage the operation of the club lounge to ensure high standards of service.
• Supervise club lounge operations in the absence of Room Operations management.
• Handle guest and employee engagement activities to enhance satisfaction.
• Maintain the condition of the club lounge, overseeing supplies and equipment.
• Support the management and development of the club lounge team.
• Ensure compliance with corporate accounting procedures.
• Coordinate with Food and Beverage to support lounge operations.