Executive, Live Chat at Hong Leong Bank - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Executive, Live Chat is responsible for providing exceptional real-time customer support through online chat. This role requires excellent communication and problem-solving skills to ensure a positive brand experience in a fast-paced digital environment.
Job Description
As a Live Chat Executive, you will engage with customers in real-time, addressing their inquiries and resolving issues to enhance their experience with our brand. You will work in a dynamic environment that demands quick thinking and effective communication.
Key Responsibilities:
- Provide real-time customer support through online chat.
- Address customer inquiries and resolve issues promptly.
- Ensure a positive brand experience for all customers.
- Maintain professionalism in all communications.
- Collaborate with team members to improve service delivery.
- Analyze customer feedback to identify areas for improvement.
- Adapt to a fast-paced digital environment and changing customer needs.
Job Requirements
Malaysian citizen.
Diploma / Degree in any field.
2 years and above proven experience in providing customer support across multiple digital channels.
Business proficiency in written and spoken English and Malay.
Proficient in Microsoft Office Suite.
Willing and able to work in shifts, weekends, and public holidays.
Executive, Live Chat - Frequently Asked Questions
What is the salary for a Executive, Live Chat at Hong Leong Bank in Kuala Lumpur?
Hong Leong Bank has not disclosed the salary for this role. Executive, Live Chat positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Executive, Live Chat job located?
This Executive, Live Chat position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Executive, Live Chat role?
Hong Leong Bank is looking for Malaysian citizen.; Diploma / Degree in any field.; 2 years and above proven experience in providing customer support across multiple digital channels..
How do I apply for this Executive, Live Chat job at Hong Leong Bank?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Hong Leong Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Executive, Live Chat Salary at Hong Leong Bank
Hong Leong Bank has not disclosed the salary for this role. Executive, Live Chat positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Executive, Live Chat Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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