Executive Student Recruitment Engagement & System Support (EO) – Taylor's College
Taylor's College
Education
Role Summary
The Executive, Student Recruitment Engagement & System Support (EO) is responsible for supporting recruitment engagement activities and maintaining system-related processes and data accuracy at Taylor's University. The role involves optimizing workflows, providing system support to counselors, and contributing to student recruitment initiatives and events in collaboration with various stakeholders to enhance the recruitment journey.
Job Description
The Executive, Student Recruitment Engagement & System Support (EO) plays a vital role in supporting recruitment engagement activities and maintaining system-related processes and data accuracy. This position focuses on optimizing workflows, providing system support to counselors, and contributing to student recruitment initiatives and events, working closely with various stakeholders to enhance the prospect and student experience throughout the recruitment journey.
Job Requirements
Diploma in IT, Computer Science, Business Management, Marketing, Communications, or a related field, with a degree preferred.
At least 1-2 years of relevant experience in administrative support, student recruitment, or CRM/system support roles, with fresh graduates with strong organizational skills encouraged to apply.
Strong selling and counseling capabilities.
Experience with digital and telesales management and processes.
Familiarity with sales tools, processes, and technologies.
Knowledge of higher education products, customer profiling, and competitor profiling.
Proficiency in English, Bahasa Malaysia, and Mandarin (spoken and written).
Knowledge and skills in using computer software such as Microsoft applications and Salesforce.
Strong attitude, motivation, and passion related to higher education.
Data-driven and analytical in planning and decision-making.
Excellent presentation, communication, and people management skills including inclusive counseling skills.
Ability to work as a team player across levels in complex organizations.
Conflict management skills to handle conflicts sensibly and efficiently.
Willingness to work beyond normal hours and weekends when required.
Possession of own transportation.
Quick Info
Company
Taylor's College
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Student Recruitment
System Support
CRM Management
Salesforce
Digital Sales Management
Data Analysis
Communication
Teamwork
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