Experienced Associate HR System Support and Project Coordinator – PwC
Role Summary
The Experienced Associate HR System Support and Project Coordinator is responsible for ensuring clients receive exceptional service related to HR systems. This role involves managing client onboarding and coordinating with the IT team to facilitate effective project management.
Job Description
In this position, you will engage with clients daily, providing support and guidance on HR systems while collaborating with various teams to ensure project success. Your role will be pivotal in enhancing client satisfaction and maintaining the integrity of HR data.
Key Responsibilities:
- Understand customer needs and provide tailored support.
- Manage post-sales client onboarding processes.
- Coordinate with the IT team for effective project management.
- Conduct onboarding sessions for new clients.
- Provide expert guidance on HR systems and services.
- Handle client inquiries professionally and efficiently.
- Document client feedback and manage project timelines.
- Oversee data migration processes to ensure accuracy and integrity.
Job Requirements
At least 1 year of experience in customer support or project coordination.
Strong understanding of HR systems and services preferred.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and projects simultaneously.
Detail-oriented with strong organizational and time management skills.
Quick Info
Company
PwC
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
HR Systems
Project Coordination
Customer Support
Communication
Data Migration
Time Management
Organizational Skills
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