F&B and Event Service Expert (F&B Captain) – Marriott International
Role Summary
The F&B and Event Service Expert (F&B Captain) is responsible for creating a memorable and unique guest experience. This role involves a variety of tasks that enhance guest satisfaction and ensure a high standard of service in a dynamic hospitality environment.
Job Description
In this role, you will engage with guests, serve food and beverages, and maintain a clean and organized work area. You will work closely with the kitchen staff and other team members to ensure a seamless dining experience.
Key Responsibilities:
- Set tables and prepare dining areas for service.
- Communicate effectively with kitchen staff to ensure timely service.
- Interact with guests to provide exceptional service and address their needs.
- Maintain cleanliness and organization of work areas throughout the shift.
- Adhere to safety and company policies while performing duties.
- Engage in physical tasks such as standing, walking, and lifting as required.
- Ensure professional presentation and appearance at all times.
Job Requirements
High school diploma or G.E.D. equivalent.
Less than 1 year related work experience.
Ability to stand, sit, or walk for extended periods.
Capability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance.
Strong commitment to creating a safe workplace and following company policies.
Quick Info
Company
Marriott International
Location
Penang
Salary
—
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Teamwork
Time Management
Problem Solving
Attention To Detail
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