F&B and Event Service Expert (F&B Captain) at Marriott International - Penang

The F&B and Event Service Expert (F&B Captain) is responsible for creating a memorable and unique guest experience. This role involves a variety of tasks that enhance guest satisfaction and ensure a high standard of service in a dynamic hospitality environment.

In this role, you will engage with guests, serve food and beverages, and maintain a clean and organized work area. You will work closely with the kitchen staff and other team members to ensure a seamless dining experience.

Key Responsibilities:

• Set tables and prepare dining areas for service.
• Communicate effectively with kitchen staff to ensure timely service.
• Interact with guests to provide exceptional service and address their needs.
• Maintain cleanliness and organization of work areas throughout the shift.
• Adhere to safety and company policies while performing duties.
• Engage in physical tasks such as standing, walking, and lifting as required.
• Ensure professional presentation and appearance at all times.