Floor Supervisor (Pavilion Kuala Lumpur) at Malaya Heritage

The Floor Supervisor is responsible for leading a dedicated team in a vibrant restaurant setting. This role involves ensuring smooth operations and exceptional customer service while contributing to a dynamic culinary environment.

As a Floor Supervisor at Pavilion Kuala Lumpur, you will oversee daily activities, train staff, and maintain high standards of food safety and sanitation. You will manage shifts, coordinate with team members, and address customer needs promptly.

Key Responsibilities:

• Lead and motivate the team to deliver exceptional service.
• Oversee daily restaurant operations to ensure efficiency.
• Train and develop staff to uphold service standards.
• Manage shift schedules and staff assignments.
• Ensure compliance with food safety and sanitation regulations.
• Address customer inquiries and resolve issues promptly.
• Collaborate with management to implement operational improvements.