Floor Supervisor (Pavilion Kuala Lumpur) – Malaya Heritage
Role Summary
The Floor Supervisor is responsible for leading a dedicated team in a vibrant restaurant setting. This role involves ensuring smooth operations and exceptional customer service while contributing to a dynamic culinary environment.
Job Description
As a Floor Supervisor at Pavilion Kuala Lumpur, you will oversee daily activities, train staff, and maintain high standards of food safety and sanitation. You will manage shifts, coordinate with team members, and address customer needs promptly.
Key Responsibilities:
- Lead and motivate the team to deliver exceptional service.
- Oversee daily restaurant operations to ensure efficiency.
- Train and develop staff to uphold service standards.
- Manage shift schedules and staff assignments.
- Ensure compliance with food safety and sanitation regulations.
- Address customer inquiries and resolve issues promptly.
- Collaborate with management to implement operational improvements.
Job Requirements
Responsible and punctual.
Willingness to learn and adapt.
Previous F&B or restaurant experience preferred.
Experience in supervisory or managerial roles.
Team leadership and outlet operation experience required.
Candidates available to start soon will be prioritized.
Quick Info
Company
Malaya Heritage
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Team Management
Food Safety
Problem Solving
Communication
Time Management
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