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Front Desk Associate – Marriott International

Marriott International
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Front Desk Associate is responsible for managing guest check-ins and check-outs while creating a memorable and unique guest experience. This role involves delivering a wide range of services throughout the guests' stay in a dynamic hospitality environment.

Job Description

The Front Desk Associate plays a crucial role in ensuring guests feel welcomed and valued during their stay. Daily tasks include managing operational duties, addressing guest requests, and assisting with luggage, all while upholding professional standards and company policies.

Key Responsibilities:

  • Greet and welcome guests upon arrival.
  • Manage guest check-ins and check-outs efficiently.
  • Address guest inquiries and requests promptly.
  • Assist with luggage handling and vehicle loading/unloading.
  • Complete necessary reports and documentation.
  • Maintain a clean and organized front desk area.
  • Uphold safety and company policies at all times.

Job Requirements

High school diploma or G.E.D. equivalent.

No previous related work experience required.

Ability to follow company policies and procedures.

Capacity to create a safe work environment.

Maintain confidentiality and protect company assets.

Ability to stand, sit, or walk for extended periods.

Quick Info

Company

Marriott International

Location

Kuala Lumpur

Salary

Skills Required

6 skills

Click to submit your application

Required Skills

1

Customer Service

2

Communication

3

Problem-Solving

4

Time Management

5

Attention To Detail

6

Teamwork

Application Tips

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