Front Supervisor – Marriott International
Role Summary
The Front Supervisor is responsible for overseeing guest check-ins and ensuring a high level of guest satisfaction. This role plays a crucial part in maintaining operational efficiency and quality standards within the hospitality environment.
Job Description
In this role, the Front Supervisor assists staff in resolving payment issues and follows up with guests to ensure their satisfaction. They manage guest check-ins by confirming reservations, assigning rooms, and processing payments, while coordinating with various departments to uphold company policies and quality standards.
Key Responsibilities:
- Assist staff in expediting problem payments.
- Follow up with guests regarding satisfaction with related issues.
- Handle guest check-ins by confirming reservations and assigning rooms.
- Issue room keys and process all payment types.
- Set up accurate guest accounts and anticipate sold-out situations.
- Coordinate with other departments such as Housekeeping.
- Ensure adherence to quality standards and company policies.
Job Requirements
High school diploma or G.E.D. equivalent is preferred.
At least 1 year of related work experience is preferred.
Ability to communicate clearly and professionally.
Capability to develop and maintain positive working relationships.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Willingness to follow all company policies and procedures and maintain confidentiality.
Quick Info
Company
Marriott International
Location
Kedah
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Communication
Customer Service
Problem Solving
Team Coordination
Time Management
Attention To Detail
Front Supervisor - Frequently Asked Questions
What is the salary for a Front Supervisor at Marriott International in Kedah?
Marriott International has not disclosed the salary for this role.
Where is this Front Supervisor job located?
This Front Supervisor position is based in Kedah, Malaysia. This role is fully on-site.
What qualifications do I need for this Front Supervisor role?
Marriott International is looking for High school diploma or G.E.D. equivalent is preferred.; At least 1 year of related work experience is preferred.; Ability to communicate clearly and professionally..
How do I apply for this Front Supervisor job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-03.
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