

Hospitality
The General Manager oversees the daily operations of all departments within a property, including financial management, staff supervision, and guest relations. This role ensures compliance with brand standards and operational procedures while managing budgets and maintaining profitability.
The General Manager is responsible for supervising the daily operations of all departments, including front desk, housekeeping, maintenance, and security, ensuring adherence to brand standards and operational procedures. The role involves financial management such as developing and monitoring budgets, controlling costs, and ensuring profitability. Additionally, the General Manager manages guest and owner relations to maintain high satisfaction levels, oversees staff recruitment and development, ensures maintenance and facilities comply with regulations, collaborates with sales and marketing teams to maximize revenue, and acts as the primary liaison for property owners, investors, vendors, and regulatory bodies.
Extensive experience in a managerial position within the hospitality or hotel/shortstay industry, typically 3-5+ years in a leadership role.
Strong leadership, communication, and interpersonal skills to inspire and motivate a diverse team.
In-depth knowledge of hotel/residence operations, financial management including P&L statements and budgeting, and strategic planning.
Excellent problem-solving and decision-making abilities to handle escalated issues and emergencies calmly and effectively.
Strong organizational and time management skills to oversee multiple departments and priorities simultaneously.
Company
Opus Hospitality
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
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Operations
Property Management
Front Office
Housekeeping
Facility Repair And Maintenance