Guest Arrival Expert (Concierge) – Marriott International

The Guest Arrival Expert (Concierge) is responsible for welcoming and assisting hotel guests during their arrival and departure. The role requires physical activity and involves delivering guest services, handling operational tasks, and sharing information about the local area while maintaining professional standards.

The Guest Arrival Expert (Concierge) is responsible for creating memorable first and last impressions for guests at the hotel. This role involves guiding guests through their arrival and departure experiences by delivering a variety of services, processing operational needs, addressing guest requests, completing reports, and sharing local highlights. The position requires a hands-on approach with physical activity including standing, walking, lifting, and moving objects as necessary, while maintaining professional appearance and adhering to company policies and quality standards.