Guest Experience Expert - AYS Agent at Marriott International - Penang
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert - AYS Agent is responsible for creating a memorable and unique experience for guests throughout their stay. This role involves delivering various services and addressing guest requests while maintaining professionalism and adhering to company policies and quality standards.
Job Description
In this role, you will engage with guests to ensure their needs are met and provide information about local highlights. You will be part of a dynamic team focused on delivering exceptional service in a fast-paced hospitality environment.
Key Responsibilities:
- Deliver exceptional service to guests throughout their stay.
- Address guest requests promptly and efficiently.
- Process operational needs to ensure smooth guest experiences.
- Share local highlights and recommendations with guests.
- Maintain professionalism and adhere to company policies.
- Ensure safety and confidentiality in all interactions.
- Uphold quality standards in work performance.
- Perform other reasonable job duties as requested.
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Job Requirements
High school diploma or G.E.D. equivalent.
Ability to stand, sit, or walk for extended periods.
Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
Commitment to creating a safe workplace.
Adherence to company policies and procedures.
Maintain confidentiality and protect company assets.
Professional appearance and communication skills.
Guest Experience Expert - AYS Agent - Frequently Asked Questions
What is the salary for a Guest Experience Expert - AYS Agent at Marriott International in Penang?
Marriott International has not disclosed the salary for this role.
Where is this Guest Experience Expert - AYS Agent job located?
This Guest Experience Expert - AYS Agent position is based in Penang, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert - AYS Agent role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; Ability to stand, sit, or walk for extended periods.; Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance..
How do I apply for this Guest Experience Expert - AYS Agent job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Penang
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert - AYS Agent Salary at Marriott International
Marriott International has not disclosed the salary for this role.
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