Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru at Marriott International
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert (Club Lounge-F&B) is responsible for creating a memorable and unique experience for guests throughout their stay. This role plays a crucial part in delivering exceptional service and ensuring smooth operational processes in the Club Lounge environment.
Job Description
In this role, you will engage with guests, address their requests, and maintain a professional appearance while adhering to company policies. You will be part of a dynamic team dedicated to providing outstanding service in a vibrant hospitality setting.
Key Responsibilities:
- Deliver exceptional service to guests in the Club Lounge.
- Address guest requests promptly and efficiently.
- Maintain cleanliness and organization of the lounge area.
- Ensure compliance with health and safety standards.
- Assist in the preparation and presentation of food and beverages.
- Uphold company policies and procedures at all times.
- Collaborate with team members to enhance guest experiences.
- Perform other reasonable job duties as requested.
Job Requirements
High school diploma or G.E.D. equivalent is preferred.
Must maintain confidentiality and protect company assets.
Ability to follow company policies and procedures is required.
Must demonstrate professional communication and personal appearance.
Commitment to creating a safe work environment is essential.
Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru - Frequently Asked Questions
What is the salary for a Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru at Marriott International in Johor?
Marriott International has not disclosed the salary for this role. Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru positions in Johor typically pay RM2,300–RM2,300 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru job located?
This Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru role?
Marriott International is looking for High school diploma or G.E.D. equivalent is preferred.; Must maintain confidentiality and protect company assets.; Ability to follow company policies and procedures is required..
How do I apply for this Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru positions in Johor typically pay RM2,300–RM2,300 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru Roles
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