Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru at Marriott International
Role Summary
The Guest Experience Expert (Club Lounge-F&B) is responsible for creating a memorable and unique experience for guests throughout their stay. This role plays a crucial part in delivering exceptional service and ensuring smooth operational processes in the Club Lounge environment.
Job Description
In this role, you will engage with guests, address their requests, and maintain a professional appearance while adhering to company policies. You will be part of a dynamic team dedicated to providing outstanding service in a vibrant hospitality setting.
Key Responsibilities:
- Deliver exceptional service to guests in the Club Lounge.
- Address guest requests promptly and efficiently.
- Maintain cleanliness and organization of the lounge area.
- Ensure compliance with health and safety standards.
- Assist in the preparation and presentation of food and beverages.
- Uphold company policies and procedures at all times.
- Collaborate with team members to enhance guest experiences.
- Perform other reasonable job duties as requested.
Job Requirements
High school diploma or G.E.D. equivalent is preferred.
Must maintain confidentiality and protect company assets.
Ability to follow company policies and procedures is required.
Must demonstrate professional communication and personal appearance.
Commitment to creating a safe work environment is essential.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Teamwork
Problem Solving
Attention To Detail
Time Management
Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru Salary at Marriott International
Marriott International has not disclosed the salary for this role.
How to Apply for This Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-17, so apply early.
Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru - Frequently Asked Questions
What is the salary for a Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru at Marriott International in Johor?
Marriott International has not disclosed the salary for this role.
Where is this Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru job located?
This Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru role?
Marriott International is looking for High school diploma or G.E.D. equivalent is preferred.; Must maintain confidentiality and protect company assets.; Ability to follow company policies and procedures is required..
How do I apply for this Guest Experience Expert(Club Lounge-F&B)-Sheraton Johor Bahru job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-17.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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