Guest Experience Expert(FO Agent)-Sheraton Johor Bahru at Marriott International
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert (FO Agent) is responsible for delivering a memorable and unique experience to guests throughout their stay. This role involves managing various services to ensure guest satisfaction and operational efficiency in a dynamic hospitality environment.
Job Description
The Guest Experience Expert (FO Agent) at Sheraton Johor Bahru engages with guests to provide exceptional service during their stay. Daily tasks include managing check-in and check-out processes, addressing guest requests, and sharing local highlights to enhance the guest experience.
Key Responsibilities:
- Manage check-in and check-out processes efficiently.
- Address guest requests and inquiries promptly.
- Handle operational tasks to support front office functions.
- Share local highlights and recommendations with guests.
- Maintain confidentiality and protect company assets.
- Uphold quality standards in service delivery.
- Contribute to a safe and professional work environment.
Job Requirements
High school diploma or G.E.D. equivalent.
No related work experience required.
No supervisory experience necessary.
Ability to stand, sit, or walk for extended periods.
Capability to lift and carry objects weighing up to 10 pounds without assistance.
Commitment to following company policies and procedures.
Strong communication skills and professional appearance.
Guest Experience Expert(FO Agent)-Sheraton Johor Bahru - Frequently Asked Questions
What is the salary for a Guest Experience Expert(FO Agent)-Sheraton Johor Bahru at Marriott International in Johor?
Marriott International has not disclosed the salary for this role. Guest Experience Expert(FO Agent)-Sheraton Johor Bahru positions in Johor typically pay RM2,300–RM2,300 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert(FO Agent)-Sheraton Johor Bahru job located?
This Guest Experience Expert(FO Agent)-Sheraton Johor Bahru position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert(FO Agent)-Sheraton Johor Bahru role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; No related work experience required.; No supervisory experience necessary..
How do I apply for this Guest Experience Expert(FO Agent)-Sheraton Johor Bahru job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert(FO Agent)-Sheraton Johor Bahru Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert(FO Agent)-Sheraton Johor Bahru positions in Johor typically pay RM2,300–RM2,300 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Guest Experience Expert(FO Agent)-Sheraton Johor Bahru Roles
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- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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