Guest Experience Expert / Front Office Assistant at Marriott International
Role Summary
Join Marriott International as a Guest Experience Expert / Front Office Assistant and be the first point of contact for our guests. This role is essential in delivering exceptional service and ensuring a pleasant stay.
Job Description
As a Guest Experience Expert / Front Office Assistant at Marriott International, you will play a crucial role in ensuring that guests have a memorable stay. Your responsibilities will include welcoming guests, managing check-ins and check-outs, and addressing any inquiries or concerns they may have. You will be the face of the hotel, providing exceptional customer service and creating a warm and inviting atmosphere.
In addition to front desk duties, you will collaborate with various departments to enhance the overall guest experience. This role requires a proactive approach to problem-solving and the ability to work in a fast-paced environment. You will also assist in maintaining the hotel's standards of cleanliness and organization, ensuring that every guest feels valued and appreciated.
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Job Requirements
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Customer service experience preferred
Proficient in English; knowledge of additional languages is a plus
Team player with a positive attitude
Flexibility to work various shifts, including weekends and holidays
Guest Experience Expert / Front Office Assistant - Frequently Asked Questions
What is the salary for a Guest Experience Expert / Front Office Assistant at Marriott International?
Marriott International has not disclosed the salary for this role. Guest Experience Expert / Front Office Assistant positions typically pay RM1,700–RM5,500 per month, based on the 98 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert / Front Office Assistant job located?
This Guest Experience Expert / Front Office Assistant position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert / Front Office Assistant role?
Marriott International is looking for Strong communication and interpersonal skills; Ability to work in a fast-paced environment; Customer service experience preferred.
How do I apply for this Guest Experience Expert / Front Office Assistant job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Quick Info
Company
Marriott International
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Guest Experience Expert / Front Office Assistant Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert / Front Office Assistant positions typically pay RM1,700–RM5,500 per month, based on the 98 comparable vacancies currently listed on SuperJobs.
How to Apply for This Guest Experience Expert / Front Office Assistant Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-10-28, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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