Guest Experience Expert ( Front Office & Concierge) at Marriott International - Putrajaya
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert (Front Office & Concierge) is responsible for delivering memorable and unique guest experiences. This role plays a crucial part in ensuring guests have a seamless and enjoyable stay at the hotel.
Job Description
In this role, you will engage with guests from check-in to check-out, providing assistance and information to enhance their experience. You will be part of a dynamic team dedicated to maintaining high standards of service and guest satisfaction.
Key Responsibilities:
- Process guest check-ins and check-outs efficiently.
- Address guest requests and inquiries promptly.
- Provide information about local attractions and services.
- Maintain accurate records and reports of guest interactions.
- Ensure adherence to company policies and procedures.
- Uphold safety and confidentiality standards.
- Maintain a professional appearance and demeanor at all times.
Job Requirements
High school diploma or G.E.D equivalent is required.
No related work experience is necessary.
No supervisory experience is required.
Ability to stand, sit, or walk for an extended time.
Commitment to maintaining a safe work environment.
Professional personal appearance and communication skills.
Ability to deliver thoughtful and forward-thinking guest service.
Guest Experience Expert ( Front Office & Concierge) - Frequently Asked Questions
What is the salary for a Guest Experience Expert ( Front Office & Concierge) at Marriott International in Selangor?
Marriott International has not disclosed the salary for this role. Guest Experience Expert ( Front Office & Concierge) positions in Selangor typically pay RM800–RM9,000 per month, based on the 18 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert ( Front Office & Concierge) job located?
This Guest Experience Expert ( Front Office & Concierge) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert ( Front Office & Concierge) role?
Marriott International is looking for High school diploma or G.E.D equivalent is required.; No related work experience is necessary.; No supervisory experience is required..
How do I apply for this Guest Experience Expert ( Front Office & Concierge) job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert ( Front Office & Concierge) Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert ( Front Office & Concierge) positions in Selangor typically pay RM800–RM9,000 per month, based on the 18 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Guest Experience Expert ( Front Office & Concierge) Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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