Guest Experience Expert (Front Office) at Marriott International - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert (Front Office) is responsible for delivering a memorable and unique experience to guests. This role involves providing a wide range of services throughout their stay while creating a safe and professional environment.
Job Description
In this position, you will engage with guests to ensure their needs are met and provide assistance throughout their stay. You will handle operational needs, guest requests, and share local highlights while adhering to company policies and maintaining quality standards.
Key Responsibilities:
- Deliver exceptional guest service to enhance the overall experience.
- Handle guest requests and operational needs promptly and efficiently.
- Complete reports and documentation as required.
- Share local highlights and recommendations with guests.
- Maintain a safe and clean workplace environment.
- Uphold company policies and procedures at all times.
- Present a professional appearance and demeanor.
Job Requirements
High school diploma or G.E.D. equivalent.
Ability to stand, sit, or walk for extended periods.
Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Commitment to maintaining confidentiality and protecting company assets.
Professional appearance and communication skills.
Willingness to work in a diverse and inclusive environment.
Guest Experience Expert (Front Office) - Frequently Asked Questions
What is the salary for a Guest Experience Expert (Front Office) at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Guest Experience Expert (Front Office) positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert (Front Office) job located?
This Guest Experience Expert (Front Office) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert (Front Office) role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; Ability to stand, sit, or walk for extended periods.; Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance..
How do I apply for this Guest Experience Expert (Front Office) job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert (Front Office) Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert (Front Office) positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Guest Experience Expert (Front Office) Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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