Guest Experience Expert – Marriott International
Marriott International
Education
Role Summary
The role of Guest Experience Expert involves providing a unique and memorable experience for guests during their stay by assisting with various services and engaging with guests. The position requires physical activity, adherence to safety and company policies, and maintaining professionalism in appearance and communication.
Job Description
The Guest Experience Expert role focuses on delivering a memorable and unique experience for guests throughout their stay. This position involves a range of services including guiding guests, addressing requests, completing reports, sharing local highlights, and assisting with luggage. The role requires a hands-on approach, physical activity, adherence to safety, company policies, and maintaining professionalism in appearance and communication.
Job Requirements
High school diploma or G.E.D. equivalent.
Ability to stand, sit, or walk for extended periods and navigate confined or elevated spaces including stairs and ramps.
Capacity to move, lift, carry, push, pull, and place objects weighing up to 50 pounds unassisted and 100 pounds with assistance.
Commitment to creating a safe workplace and following company policies and procedures.
Ability to maintain confidentiality and protect company assets.
Professional personal appearance and communication skills.
Willingness to perform hands-on work and other reasonable job duties as requested.
No prior related work or supervisory experience required.
Quick Info
Company
Marriott International
Location
Putrajaya
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Guest Services
Customer Experience
Safety Compliance
Physical Stamina
Communication Skills
Confidentiality
Policy Adherence
Professionalism
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