Guest Experience Expert (Reception) – Marriott International
Marriott International
Hospitality
Role Summary
The Guest Experience Expert (Reception) at Marriott Executive Apartments Kuala Lumpur is responsible for creating memorable experiences for guests by assisting with check-in and check-out, addressing guest requests, and providing local information. The role requires physical activity, adherence to company policies, and professional communication.
Job Description
The Guest Experience Expert (Reception) at Marriott Executive Apartments Kuala Lumpur is responsible for creating a memorable and unique experience for guests throughout their stay. This role involves delivering a variety of services such as assisting with check-in and check-out, addressing guest requests, and providing information about the local area. The position requires being physically active and taking a hands-on approach to work while maintaining professional appearance, communication, and adhering to company policies.
Job Requirements
High school diploma or G.E.D. equivalent is preferred.
Ability to stand, sit, or walk for extended periods and move through narrow or confined spaces.
Capability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and up to 100 pounds with assistance.
Commitment to follow company policies and procedures, maintain confidentiality, and protect company assets.
Professional personal appearance and communication skills.
Ability to work safely in the workplace environment.
No prior work or supervisory experience required.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Guest Services
Reception
Communication Skills
Physical Stamina
Customer Experience
Safety Compliance
Confidentiality
Professional Appearance
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