Guest Experience Expert - Renaissance Johor Bahru at Marriott International
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert is responsible for creating memorable and unique experiences for guests throughout their stay. This role involves delivering a wide range of services and guiding guests with local highlights in a dynamic hospitality environment.
Job Description
The Guest Experience Expert at Renaissance Johor Bahru engages with guests to ensure their needs are met and their expectations exceeded. This position requires a proactive approach to service, ensuring a welcoming atmosphere while adhering to company standards.
Key Responsibilities:
- Deliver exceptional service to guests throughout their stay.
- Address guest requests promptly and efficiently.
- Guide guests with local highlights and recommendations.
- Maintain a safe and clean workplace environment.
- Uphold company policies and procedures at all times.
- Ensure confidentiality and protect company assets.
- Exhibit a professional personal appearance and communication skills.
Job Requirements
High school diploma or G.E.D. equivalent.
No related work experience required.
Ability to follow company policies and procedures.
Capability to maintain confidentiality.
Professional personal appearance and communication skills.
Physical ability to perform tasks involving light physical activities.
Commitment to creating a safe workplace environment.
Guest Experience Expert - Renaissance Johor Bahru - Frequently Asked Questions
What is the salary for a Guest Experience Expert - Renaissance Johor Bahru at Marriott International in Johor?
Marriott International has not disclosed the salary for this role. Guest Experience Expert - Renaissance Johor Bahru positions in Johor typically pay RM2,300–RM2,300 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert - Renaissance Johor Bahru job located?
This Guest Experience Expert - Renaissance Johor Bahru position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert - Renaissance Johor Bahru role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; No related work experience required.; Ability to follow company policies and procedures..
How do I apply for this Guest Experience Expert - Renaissance Johor Bahru job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert - Renaissance Johor Bahru Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert - Renaissance Johor Bahru positions in Johor typically pay RM2,300–RM2,300 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
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