Guest Experience Expert – Marriott International
Marriott International
Hospitality
Role Summary
The Guest Experience Expert position involves providing various services to ensure guests have a memorable and unique experience at a luxury hotel. The role requires adherence to company policies, professionalism, and the ability to perform physical tasks related to guest service.
Job Description
The Guest Experience Expert role focuses on delivering a memorable and unique guest experience throughout their stay. This position involves providing a wide range of services, addressing guest requests, handling operational needs, and sharing local highlights. It requires adherence to company policies, maintaining professionalism in appearance and communication, and performing physical tasks such as standing, walking, and lifting objects up to 10 pounds.
Job Requirements
High school diploma or G.E.D. equivalent.
Ability to stand, sit, or walk for extended periods.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Ability to follow company policies and procedures.
Ability to maintain confidentiality and protect company assets.
Ability to uphold quality standards in work.
Professional appearance and communication skills.
Quick Info
Company
Marriott International
Location
Sarawak
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Guest Experience
Customer Service
Communication
Operational Support
Physical Stamina
Policy Compliance
Confidentiality
Professionalism
Application Tips
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