Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur at Marriott International
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Guest Experience Expert jobs.
Role Summary
The Guest Experience Expert (Telephone Operator) is responsible for delivering a memorable and unique guest experience. This role involves providing a wide range of services during the guest's stay, ensuring their needs are met and enhancing their overall experience.
Job Description
The Guest Experience Expert (Telephone Operator) at Marriott Executive Apartments Kuala Lumpur engages with guests to ensure a seamless experience from check-in to check-out. This position requires proactive service delivery, addressing guest requests, and assisting with operational needs in a dynamic hospitality environment.
Key Responsibilities:
- Greet and assist guests upon arrival and during their stay.
- Respond to guest inquiries and requests promptly and professionally.
- Manage telephone communications and relay messages efficiently.
- Coordinate luggage transportation and other guest services.
- Maintain a clean and organized work area.
- Uphold company policies and procedures at all times.
- Collaborate with team members to enhance guest satisfaction.
Job Requirements
High school diploma or G.E.D. equivalent.
Professional appearance and communication skills.
Ability to follow company policies and maintain confidentiality.
Willingness to perform physically demanding tasks as needed.
No related work experience required.
No supervisory experience required.
No license or certification required.
Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur - Frequently Asked Questions
What is the salary for a Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur job located?
This Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; Professional appearance and communication skills.; Ability to follow company policies and maintain confidentiality..
How do I apply for this Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur Salary at Marriott International
Marriott International has not disclosed the salary for this role. Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Guest Experience Expert (Telephone Operator) - Marriott Executive Apartments Kuala Lumpur Roles
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