Guest Service Expert – Marriott International
Marriott International
Hospitality
Role Summary
The Guest Service Expert role involves creating memorable dining experiences for guests in a luxury hotel environment. This position includes tasks such as setting tables, communicating with the kitchen, serving guests, and maintaining cleanliness while adhering to company policies and quality standards.
Job Description
The Guest Service Expert role focuses on creating a memorable and unique guest experience beyond just serving food and drinks. This position involves a variety of tasks such as setting tables, communicating with the kitchen, interacting and serving guests, and maintaining cleanliness of work areas and supplies. The role requires adherence to company policies, quality standards, and professionalism in appearance and communication. Physical activity includes standing, walking, and moving or lifting objects as part of providing excellent service to guests.
Job Requirements
High school diploma or G.E.D. equivalent is preferred.
Less than 1 year of related work experience is acceptable.
No supervisory experience is required.
Ability to follow company policies and procedures.
Ability to uphold quality standards.
Able to maintain professional appearance and communication.
Capable of standing, sitting, or walking for extended periods and moving over various surfaces.
Able to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to work in a team environment and provide friendly guest service.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Guest Service
Communication
Teamwork
Quality Standards Adherence
Physical Stamina
Professional Appearance
Customer Interaction
Food Service Operations
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