Guest Support Assistant at Perfect Pinnacles Sdn Bhd - Kuala Lumpur
Role Summary
The Guest Support Assistant is responsible for providing exceptional service to guests. This role involves addressing inquiries, resolving issues, and ensuring a positive experience for all guests throughout their stay.
Job Description
As a Guest Support Assistant, you will engage with guests daily, addressing their needs and ensuring a welcoming environment. You will collaborate with various departments to enhance guest satisfaction and manage feedback effectively.
Key Responsibilities:
- Provide exceptional service to guests by addressing inquiries and concerns.
- Resolve guest issues promptly to ensure satisfaction.
- Assist in managing guest feedback and implementing improvements.
- Coordinate with various departments to meet guest needs.
- Maintain a welcoming and friendly environment for all guests.
- Monitor guest interactions to ensure high service standards.
- Support the team in achieving overall guest satisfaction goals.
Job Requirements
Excellent communication skills in English and Malay.
Strong problem-solving abilities.
Customer service experience preferred.
Ability to work in a fast-paced environment.
Team player with a positive attitude.
Flexibility to work shifts, including weekends and holidays.
Quick Info
Company
Perfect Pinnacles Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Communication
Problem-Solving
Customer Service
Teamwork
Time Management
Adaptability
Guest Support Assistant Salary at Perfect Pinnacles Sdn Bhd
Perfect Pinnacles Sdn Bhd has not disclosed the salary for this role. Guest Support Assistant positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
How to Apply for This Guest Support Assistant Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Perfect Pinnacles Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-11, so apply early.
Guest Support Assistant - Frequently Asked Questions
What is the salary for a Guest Support Assistant at Perfect Pinnacles Sdn Bhd in Kuala Lumpur?
Perfect Pinnacles Sdn Bhd has not disclosed the salary for this role. Guest Support Assistant positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Guest Support Assistant job located?
This Guest Support Assistant position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Support Assistant role?
Perfect Pinnacles Sdn Bhd is looking for Excellent communication skills in English and Malay.; Strong problem-solving abilities.; Customer service experience preferred..
How do I apply for this Guest Support Assistant job at Perfect Pinnacles Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-11.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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