Head Of Support – Manulife

The Head Of Support-Partnership & PRS Department is responsible for overseeing the operations of the Support-Partnership & PRS Department to ensure compliance with regulatory standards. This role involves leading a team to enhance customer experiences and manage partnerships while driving initiatives that support operational excellence.

In this role, you will engage in day-to-day management of the Support-Partnership & PRS Department, collaborating with various teams to develop effective strategies. Your leadership will be pivotal in aligning operations with regulatory requirements and enhancing customer satisfaction.

Key Responsibilities:

• Oversee departmental operations to ensure compliance with regulatory standards.
• Lead a team to enhance customer experiences and satisfaction.
• Manage partnerships to drive business growth and operational excellence.
• Collaborate with cross-functional teams to develop effective strategies.
• Drive initiatives that support compliance and operational efficiency.
• Monitor industry trends and best practices to inform departmental strategies.
• Foster a culture of continuous improvement within the team.