Role Summary
The Hotel Manager is responsible for overseeing the strategic operations of the Fairfield by Marriott Kota Kinabalu. This role involves leading various departments to ensure exceptional guest experiences and financial performance.
Job Description
As the Hotel Manager, you will engage in daily operations, collaborating with department heads to maintain high standards of service and efficiency. You will also be responsible for driving revenue growth and ensuring guest satisfaction in a dynamic hospitality environment.
Key Responsibilities:
- Oversee daily hotel operations to ensure smooth functioning.
- Develop and implement operational strategies aligned with brand vision.
- Lead the executive committee to drive departmental performance.
- Manage budgets and financial performance to maximize profitability.
- Ensure guest satisfaction through quality service and engagement.
- Collaborate with department heads in Front Office, Housekeeping, Engineering, and F&B.
- Act as General Manager in their absence, maintaining operational continuity.
Job Requirements
Bachelor’s degree in Hotel Management or Business with 6 years of experience, or a 2-year degree with 8 years.
Prior experience as a Hotel Manager in Malaysia is required.
Strong background in management operations, sales, and marketing within the hospitality industry.
Previous experience with hotel pre-opening, preferably within the Marriott portfolio.
Proficiency in the local language and English is essential.
Proven ability to manage departmental budgets and drive profitability.
Excellent leadership skills with the ability to hire and develop management teams.
Quick Info
Company
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Location
Sabah
Salary
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Incentive / Bonus
Performance-based incentives as per company policy
Skills Required
7 skills
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Required Skills
Leadership
Financial Management
Operational Strategy
Guest Relations
Team Development
Sales And Marketing
Budget Management
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