Housekeeping Coordinator – Marriott International

The Housekeeping Coordinator is responsible for managing daily housekeeping activities to ensure a clean and welcoming environment for guests. This role plays a crucial part in coordinating efforts among various teams to maintain high standards of service and operational efficiency.

The Housekeeping Coordinator at Sheraton Johor Bahru oversees the daily operations of the housekeeping department, ensuring that all rooms are cleaned and maintained to the highest standards. This position requires effective communication and collaboration with multiple departments to resolve issues and enhance guest satisfaction.

Key Responsibilities:

• Manage daily housekeeping activities and run sold room reports.
• Verify room status and prioritize room cleaning tasks.
• Update the status of departing guest rooms and coordinate with the Front Office.
• Resolve issues related to discrepant rooms and assign cleaning tasks.
• Complete necessary paperwork and ensure adherence to company policies.
• Maintain a professional appearance and uphold confidentiality.
• Welcome guests and support a positive team environment.