Housekeeping Manager - Four Points by Sheraton Desaru at Marriott International - Johor

The Housekeeping Manager is responsible for overseeing the daily operations of the Housekeeping, Laundry, and Recreation departments. This role ensures that all areas of the hotel are maintained to the highest standards of cleanliness, impacting guest satisfaction and operational efficiency.

As a Housekeeping Manager, you will manage the daily shift operations, ensuring that guest rooms, public spaces, and employee areas are impeccably maintained. You will conduct inspections, manage budgets, and coordinate with the Front Desk to ensure smooth operations.

Key Responsibilities:

• Oversee daily housekeeping operations to ensure cleanliness standards are met.
• Conduct daily inspections of guest rooms and public areas.
• Manage departmental budgets and operational goals effectively.
• Coordinate room status updates with the Front Desk.
• Train and supervise housekeeping staff, providing performance feedback.
• Handle guest complaints and implement service improvements.
• Manage staffing levels and employee attendance to meet operational needs.