HR Helpdesk Specialist - HR Operations (Third-party Associate) at TikTok - Kuala Lumpur
Role Summary
The HR Helpdesk Specialist will provide essential support to employees by addressing HR inquiries and enhancing the overall employee experience. This role requires strong communication skills and the ability to work in a fast-paced environment.
Job Description
Join TikTok's HR Operations team as an HR Helpdesk Specialist, where you will play a key role in enhancing the employee experience by providing timely and professional responses to HR queries. You will be responsible for managing multiple inquiries, conducting research on complex issues, and contributing to the development of the knowledge base to improve service delivery. This position requires a proactive approach to process improvements and collaboration across teams to ensure effective HR support.
Job Requirements
Bachelor's degree or above in Human Resources, Industrial-Organizational Psychology, Communications, Business, or a related field.
At least 1 year of experience in Human Resources in a Shared Service Center, Employee Helpdesk, or Service Desk in APAC countries.
Service-oriented attitude with the ability to adapt under tight deadlines.
Strong collaboration skills and ability to work effectively across diverse teams.
Proficiency in Microsoft Office tools and HR systems, with experience in Workday being highly desirable.
High level of discretion, confidentiality, and ethics.
HR Helpdesk Specialist - HR Operations (Third-party Associate) - Frequently Asked Questions
What is the salary for a HR Helpdesk Specialist - HR Operations (Third-party Associate) at TikTok in Kuala Lumpur?
TikTok lists this HR Helpdesk Specialist - HR Operations (Third-party Associate) role at RM2,300 per month.
Where is this HR Helpdesk Specialist - HR Operations (Third-party Associate) job located?
This HR Helpdesk Specialist - HR Operations (Third-party Associate) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this HR Helpdesk Specialist - HR Operations (Third-party Associate) role?
TikTok is looking for Bachelor's degree or above in Human Resources, Industrial-Organizational Psychology, Communications, Business, or a related field.; At least 1 year of experience in Human Resources in a Shared Service Center, Employee Helpdesk, or Service Desk in APAC countries.; Service-oriented attitude with the ability to adapt under tight deadlines..
How do I apply for this HR Helpdesk Specialist - HR Operations (Third-party Associate) job at TikTok?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
TikTok
Location
Kuala Lumpur
Salary
MYR 2300
Skills Required
6 skills
Click to submit your application
Required Skills
HR Helpdesk Specialist - HR Operations (Third-party Associate) Salary at TikTok
TikTok lists this HR Helpdesk Specialist - HR Operations (Third-party Associate) role at RM2,300 per month.
How to Apply for This HR Helpdesk Specialist - HR Operations (Third-party Associate) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions TikTok asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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