Innovation Tech Solution Sales Specialist (GenAI/Cloud) at TikTok - Kuala Lumpur

The Innovation Tech Solution Sales Specialist will drive customer success and business growth for BytePlus by leveraging GenAI and Cloud technologies. This role requires strong sales expertise and a collaborative approach to client management.

Join the Fast-Growing BytePlus Team at TikTok, where you will help enterprise customers build innovative solutions leveraging cutting-edge intelligent technologies. As a Sales professional with experience in GenAI and/or Cloud, you will collaborate with the sales team to drive client success, retention, and growth for a designated portfolio of clients. Your role will encompass the full customer success lifecycle, including onboarding, support, and advocacy.

You will connect deeply with your clients, identifying risks and growth opportunities while managing the onboarding and retention processes. Collaborating with the wider team, you will define and improve customer lifecycle processes, provide feedback to enhance product offerings, and contribute to a company-wide culture of customer success.