Inside Sales Executive (Mandarin Speaker) at PGH Group Trading Sdn. Bhd. - Selangor

The Inside Sales Executive (Mandarin Speaker) is responsible for managing customer inquiries and closing leads through social media. This role involves collaborating with the marketing team to support sales campaigns and ensuring high customer satisfaction.

As an Inside Sales Executive, you will engage with customers daily, providing professional interactions and managing order-related tasks. You will work closely with internal teams to enhance online service and maintain fast response times.

Key Responsibilities:

• Handle customer inquiries and close leads through social media.
• Collaborate with the marketing team to support sales campaigns.
• Coordinate with internal teams for order processing.
• Maintain high customer satisfaction and fast response times.
• Manage order-related tasks and prepare reports.
• Build strong relationships with customers to encourage repeat business.
• Effectively present products online.