Inside Sales Executive (Mandarin Speaker) – PGH GROUP TRADING SDN. BHD.
Role Summary
The Inside Sales Executive (Mandarin Speaker) is responsible for managing customer inquiries and closing leads through social media. This role involves collaborating with the marketing team to support sales campaigns and ensuring high customer satisfaction.
Job Description
As an Inside Sales Executive, you will engage with customers daily, providing professional interactions and managing order-related tasks. You will work closely with internal teams to enhance online service and maintain fast response times.
Key Responsibilities:
- Handle customer inquiries and close leads through social media.
- Collaborate with the marketing team to support sales campaigns.
- Coordinate with internal teams for order processing.
- Maintain high customer satisfaction and fast response times.
- Manage order-related tasks and prepare reports.
- Build strong relationships with customers to encourage repeat business.
- Effectively present products online.
Job Requirements
Diploma or Degree in any field.
Proficient in Mandarin and English.
Experience in online sales or e-commerce sales/marketing.
Familiarity with CRM systems is a plus.
Ability to work in a target or performance-based role.
Well-organized, detail-oriented, and SOP-driven.
Basic skills in Excel, PowerPoint, and Google Sheets.
Quick Info
Company
PGH GROUP TRADING SDN. BHD.
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Customer Engagement
Sales Strategy
Social Media Marketing
CRM Management
Order Processing
Report Preparation
Relationship Building
Detail Orientation
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances