Inside Sales Executive (Mandarin Speaker) – PGH GROUP TRADING SDN. BHD.
Role Summary
The role involves managing customer inquiries and sales through social media, collaborating with marketing, and ensuring customer satisfaction while maintaining strong relationships and preparing reports to enhance service.
Job Description
As an Inside Sales Executive, you will handle customer inquiries and close leads through social media, ensuring a professional interaction. Collaborating with the marketing team, you will support sales campaigns and coordinate with internal teams for order processing. Maintaining high customer satisfaction and fast response times is crucial, along with managing order-related tasks and preparing reports to enhance online service. Building strong relationships with customers to encourage repeat business and effectively presenting products online are key aspects of this role.
Job Requirements
Diploma or Degree in any field
Proficient in Mandarin and English
Experience in online sales or e-commerce sales/marketing
Familiar with CRM systems is a plus
Able to work in a target or performance-based role
Well-organized, detail-oriented, and SOP-driven
Basic skills in Excel, PowerPoint, and Google Sheets
Quick Info
Company
PGH GROUP TRADING SDN. BHD.
Location
Selangor
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Inside Sales
Closing Skills
Mandarin Chinese
E-Commerce Sales
Customer Relationship Management
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