Intern – PwC
Role Summary
The Intern - Digital & Data Services is responsible for supporting IT operations and enhancing service delivery through data analysis. This role offers a unique opportunity to collaborate with IT professionals and contribute to process improvements in a dynamic work environment.
Job Description
As a Digital & Data Services Intern at PwC Malaysia, you will gain hands-on exposure to IT operations, digital tools, and data-driven service improvements. Your day-to-day work will involve providing IT support, assisting in incident management, and analyzing service performance data. You will collaborate with IT professionals and participate in discussions to enhance service delivery.
Key Responsibilities:
- Respond to user inquiries and troubleshoot IT issues
- Assist the service desk team in resolving technical problems
- Support the triage and resolution of IT incidents
- Collect and analyze service performance data
- Participate in continuous improvement discussions
- Collaborate with cross-functional stakeholders
- Embrace a learning mindset and take ownership of your development
Job Requirements
Currently pursuing a degree in Information Technology, Computer Science, or a related field
Strong analytical and problem-solving skills
Excellent communication skills in English
Ability to work collaboratively in a team environment
Eagerness to learn and adapt to new technologies
Quick Info
Company
PwC
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
IT Support
Data Analysis
Incident Management
Communication
Problem Solving
Team Collaboration
Technical Troubleshooting
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