Role Summary
The Intern - IT is responsible for providing technical support and managing IT hardware. This role offers the opportunity to work within a local IT team in an international corporate environment, focusing on troubleshooting and asset management.
Job Description
As an Intern in the IT department, you will engage in day-to-day technical support activities, including troubleshooting various devices and managing incident tickets. You will also gain hands-on experience with PowerBI report development and automation projects.
Key Responsibilities:
- Provide technical support for desktops, laptops, printers, and networked devices.
- Troubleshoot hardware and software issues effectively.
- Manage incident tickets using BMC Helix.
- Configure and maintain IT hardware assets.
- Assist with installations, moves, and disposals of IT equipment.
- Collaborate with team members on automation projects.
- Develop PowerBI reports as required.
Job Requirements
Currently pursuing a degree in Computer Science or Information Technology.
Prior experience in technical support or desktop support roles is preferred.
Familiarity with operating systems including Windows, Linux, or Mac OS.
Strong problem-solving skills and high attention to detail.
Excellent interpersonal and English communication abilities.
Ability to commit to a minimum three-month internship period.
Microsoft, Linux, or Cisco certifications are considered a plus.
Quick Info
Company
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Location
Selangor
Salary
—
Incentive / Bonus
Not specified
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Incident Management
Powerbi
Communication
Problem-Solving
Attention To Detail
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