Internship Customer Service Intern – Smart As Human Sdn Bhd

This internship position involves serving as the primary contact for customers through phone, live chat, and social media. The role requires responding to inquiries and resolving issues related to orders and post-purchase processes. Candidates should have a minimum diploma in a relevant field and possess strong communication, problem-solving, and organizational skills.

The role involves acting as the primary point of contact for customers through various channels including phone, live chat, and social media, providing prompt and courteous responses to inquiries, issues, and feedback. The responsibilities include assisting customers with order placement and post-purchase inquiries such as order tracking, modifications, cancellations, returns, refunds, and warranty claims, ensuring quick resolution of issues.