Internship for Customer Service at Elevete Patisserie (M) Sdn Bhd - Selangor

The Internship for Customer Service is responsible for being the primary point of contact for customers. This role involves managing inquiries, resolving issues, and ensuring customer satisfaction in a fast-paced environment.

In this role, you will engage with customers through various channels, including phone, email, chat, and social media. You will also process and fulfill customer orders while coordinating with internal teams to enhance operational efficiency.

Key Responsibilities:

• Act as the primary point of contact for customer inquiries and issues.
• Resolve customer complaints effectively and efficiently.
• Process and fulfill customer orders accurately and in a timely manner.
• Handle customization requests and ensure customer satisfaction.
• Coordinate with internal teams to streamline operations.
• Maintain high product quality standards and adhere to food safety regulations.
• Ensure compliance with industry standards and company policies.