Internship IS Intern (November – Wipro Unza Malaysia
Role Summary
The Internship IS Intern is responsible for providing technical support to end-users on various devices. This role involves troubleshooting hardware and network-related issues while managing Office 365 accounts and helpdesk systems.
Job Description
The intern will engage in day-to-day technical support activities, assisting users with workstations, laptops, and mobile devices in a dynamic work environment. The role requires effective communication and problem-solving skills to ensure smooth operations.
Key Responsibilities:
- Provide technical support to end-users on various devices.
- Troubleshoot hardware and network-related issues.
- Manage and administer the Office 365 company account.
- Configure networking equipment.
- Manage the Spiceworks Helpdesk system.
- Monitor inventory using the Inventory Monitoring system.
- Collaborate with team members to resolve technical issues.
Job Requirements
Must be part of the December 2025 or January 2026 intake.
Diploma or Degree in Computer Science, IT, or a related field.
Good written and verbal skills in Malay and English.
Experience in managing Windows 10.
Experience in network switching.
Experience with Microsoft Office.
Quick Info
Company
Wipro Unza Malaysia
Location
Selangor
Salary
MYR 1000
Skills Required
7 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Office 365 Administration
Networking
Helpdesk Management
Inventory Monitoring
Communication
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