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Japanese Technology Support at Accenture Malaysia - Kuala Lumpur

Accenture Malaysia
Kuala Lumpur
Salary: Undisclosed

This job is no longer accepting applications.

It was posted on 21 May 2026 and has passed its 30-day listing period. See open Technology Consulting Sap jobs.

Role Summary

The Japanese Technology Support is responsible for providing first-level technical assistance to customers fluent in Japanese. This role plays a crucial part in ensuring customer satisfaction through effective troubleshooting and support in a dynamic work environment.

Job Description

In this role, you will engage with customers daily, addressing their technical issues via phone, chat, and email in Japanese. You will work collaboratively with team members to enhance service delivery and improve processes.

Key Responsibilities:

  • Provide first-level technical support to customers in Japanese.
  • Troubleshoot hardware and software problems effectively.
  • Document technical issues and resolutions accurately.
  • Escalate complex technical issues to appropriate teams.
  • Assist customers with software setup, installation, and configuration.
  • Ensure high levels of customer satisfaction through effective communication.
  • Collaborate with team members to improve support processes.

Job Requirements

Fluency in Japanese for communication.

Ability to troubleshoot and resolve hardware and software issues.

Strong customer service skills.

Competence in documenting technical issues accurately.

Willingness to collaborate with team members.

Japanese Technology Support - Frequently Asked Questions

What is the salary for a Japanese Technology Support at Accenture Malaysia in Kuala Lumpur?

Accenture Malaysia has not disclosed the salary for this role. Japanese Technology Support positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.

Where is this Japanese Technology Support job located?

This Japanese Technology Support position is based in Kuala Lumpur, Malaysia. This role is fully on-site.

What qualifications do I need for this Japanese Technology Support role?

Accenture Malaysia is looking for Fluency in Japanese for communication.; Ability to troubleshoot and resolve hardware and software issues.; Strong customer service skills..

How do I apply for this Japanese Technology Support job at Accenture Malaysia?

This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.

Quick Info

Company

Accenture Malaysia

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

6 skills

Required Skills

Technical SupportTroubleshootingCustomer ServiceDocumentationCommunicationTeam Collaboration

Japanese Technology Support Salary at Accenture Malaysia

Accenture Malaysia has not disclosed the salary for this role. Japanese Technology Support positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.

How to Apply for Similar Japanese Technology Support Roles

  1. This job is no longer accepting applications.
  2. Open the "See open jobs" link above for similar roles that are hiring now.
  3. Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.

Application Tips

  • Ensure your resume highlights relevant skills and experience
  • Tailor your application to match the role requirements
  • Double-check all information before submitting
  • Submit your application as soon as possible to increase your chances

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