HR Services Operations (Employee Services) Associate / Analyst (Thai Speaking) – Accenture Malaysia
Accenture Malaysia
Global Business Services
Role Summary
The HR Services Operations Associate / Analyst (Thai Speaking) is responsible for serving as a primary contact for employee inquiries related to HR policies, programs, and systems. This role supports employees through tasks such as onboarding, leave management, and issue resolution, while helping coordinate HR programs and ensuring compliance with policies.
Job Description
The HR Services Operations (Employee Services) Associate / Analyst (Thai Speaking) serves as the central point of contact for employee inquiries, focusing on HR policies, programs, and systems. This role ensures employees receive quality support through onboarding, leave management, tool access, and issue resolution, while coordinating various HR programs and supporting compliance and policy updates.
Job Requirements
Ability to communicate effectively in Thai.
Strong customer service and interpersonal skills.
Basic knowledge of HR policies and procedures.
Ability to manage employee inquiries and provide timely responses.
Familiarity with onboarding, leave management, and HR systems.
Capable of coordinating HR programs and supporting compliance with labor laws.
Skills in using learning management systems (LMS) and employee self-service (ESS) platforms.
Ability to collect, track, and analyze employee service metrics and feedback.
Strong organizational skills and attention to detail.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Employee Services
HR Policies And Procedures
Onboarding Management
Leave Management
HR Systems
Customer Service
Compliance Coordination
Learning Management Systems (LMS)
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