HR Services Operations (Employee Services) Associate / Analyst (Thai Speaking) – Accenture Malaysia

The HR Services Operations (Employee Services) Associate / Analyst (Thai Speaking) is responsible for providing comprehensive support to employees regarding HR policies and programs. This role plays a crucial part in ensuring a smooth employee experience through effective communication and coordination of HR services.

In this role, you will serve as the primary point of contact for employee inquiries, focusing on various HR functions such as onboarding and leave management. You will work in a dynamic environment, collaborating with team members to enhance employee satisfaction and compliance with HR policies.

Key Responsibilities:

• Serve as the main contact for employee inquiries regarding HR policies and programs.
• Facilitate onboarding processes to ensure a smooth transition for new employees.
• Manage leave requests and ensure compliance with company policies.
• Provide access to HR tools and resources for employees.
• Resolve employee issues in a timely and effective manner.
• Coordinate various HR programs and initiatives.
• Support compliance with labor laws and internal policies.
• Collect and analyze employee service metrics and feedback.