Junior IT Support Specialist at SHL International (MM2H) Sdn Bhd - Wp Kuala Lumpur
Role Summary
The Junior IT Support Specialist is responsible for providing technical assistance and support to users experiencing issues with hardware, software, and network systems. This role plays a crucial part in ensuring IT services run smoothly and enhances user satisfaction within the organization.
Job Description
As a Junior IT Support Specialist, you will engage in day-to-day troubleshooting of technical issues and provide support to users. You will work in a collaborative environment with senior IT staff to improve service delivery and operational efficiency.
Key Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to hardware, software, and network systems.
- Troubleshoot and resolve user inquiries effectively and efficiently.
- Assist in the installation and configuration of new systems and software.
- Maintain documentation of support requests and resolutions.
- Collaborate with senior IT staff to enhance service delivery.
- Monitor and maintain IT systems to ensure optimal performance.
- Proactively identify and address potential technical challenges.
Job Requirements
Basic understanding of IT support principles.
Experience with troubleshooting hardware and software issues.
Familiarity with operating systems and network configurations.
Strong communication skills for user interaction.
Ability to work independently and as part of a team.
Willingness to learn and adapt to new technologies.
Quick Info
Company
SHL International (MM2H) Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 3000 - 4000
Skills Required
6 skills
Click to submit your application
Required Skills
Technical Support
Troubleshooting
Communication
Problem-Solving
Team Collaboration
Adaptability
Junior IT Support Specialist Salary at SHL International (MM2H) Sdn Bhd
SHL International (MM2H) Sdn Bhd lists this Junior IT Support Specialist role at RM3,000–RM4,000 per month.
How to Apply for This Junior IT Support Specialist Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions SHL International (MM2H) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-21, so apply early.
Junior IT Support Specialist - Frequently Asked Questions
What is the salary for a Junior IT Support Specialist at SHL International (MM2H) Sdn Bhd in Kuala Lumpur?
SHL International (MM2H) Sdn Bhd lists this Junior IT Support Specialist role at RM3,000–RM4,000 per month.
Where is this Junior IT Support Specialist job located?
This Junior IT Support Specialist position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Junior IT Support Specialist role?
SHL International (MM2H) Sdn Bhd is looking for Basic understanding of IT support principles.; Experience with troubleshooting hardware and software issues.; Familiarity with operating systems and network configurations..
How do I apply for this Junior IT Support Specialist job at SHL International (MM2H) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-21.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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