Junior IT Support Specialist – SHL International (MM2H) Sdn Bhd
Role Summary
The Junior IT Support Specialist will provide essential technical support, troubleshoot issues, and assist with system installations, ensuring smooth IT operations and high user satisfaction through effective communication and problem-solving skills.
Job Description
As a Junior IT Support Specialist, you will be responsible for providing technical assistance and support to users experiencing issues with hardware, software, and network systems. Your role will involve troubleshooting problems, resolving user inquiries, and ensuring that IT services run smoothly. You will also assist in the installation and configuration of new systems, maintain documentation of support requests, and collaborate with senior IT staff to enhance service delivery. Your proactive approach will help improve user satisfaction and operational efficiency within the organization.
Job Requirements
Basic understanding of IT support principles
Experience with troubleshooting hardware and software issues
Familiarity with operating systems and network configurations
Strong communication skills for user interaction
Ability to work independently and as part of a team
Willingness to learn and adapt to new technologies
Problem-solving skills to address technical challenges
Quick Info
Company
SHL International (MM2H) Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 3000 - 4000
Skills Required
8 skills
Click to submit your application
Required Skills
IT Support
Troubleshooting
Hardware
Software
Network Configuration
Communication
Problem-Solving
Teamwork
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