System Support Executive – SHL International (MM2H) Sdn Bhd
Role Summary
The System Support Executive is responsible for providing comprehensive IT support to ensure smooth operations within the organization. This role is vital in maintaining system performance and assisting users, thereby contributing to overall productivity and efficiency in the workplace.
Job Description
As a System Support Executive, you will engage in day-to-day IT support activities, troubleshooting technical issues, and assisting users with software and hardware problems. You will work closely with other IT team members to enhance service delivery and document support processes.
Key Responsibilities:
- Troubleshoot technical issues to ensure system functionality.
- Assist users with software and hardware problems.
- Maintain system performance and reliability.
- Document support processes for future reference.
- Collaborate with IT team members to improve service delivery.
- Provide timely assistance to users to enhance productivity.
- Monitor system performance and report issues proactively.
Job Requirements
Proven experience in IT support.
Strong troubleshooting skills.
Familiarity with hardware and software systems.
Excellent communication abilities.
Ability to work independently and as part of a team.
Knowledge of network configurations.
Customer service orientation.
Quick Info
Company
SHL International (MM2H) Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 3000 - 4000
Skills Required
6 skills
Click to submit your application
Required Skills
IT Support
Troubleshooting
Communication
Team Collaboration
Time Management
Customer Service
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