Key Account Manager – Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Role Summary
The Key Account Manager is responsible for managing key accounts to maintain and grow business relationships. This role plays a crucial part in driving sales and ensuring customer satisfaction within the organization.
Job Description
In this role, you will engage with key clients, ensuring their needs are met while identifying opportunities for growth. You will collaborate with various internal teams to deliver exceptional service and support to our clients.
Key Responsibilities:
- Manage key accounts to foster strong business relationships.
- Develop and implement strategies to grow account revenue.
- Collaborate with internal teams to ensure client satisfaction.
- Analyze account performance and identify areas for improvement.
- Conduct regular meetings with clients to discuss their needs and feedback.
- Prepare reports on account status and performance metrics.
- Stay updated on industry trends to provide informed recommendations.
Job Requirements
Bachelor's degree in Business Administration or related field.
Minimum 2 years of experience in sales or account management.
Proven track record of managing client relationships.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Quick Info
Company
Black & Decker Asia Pacific (Malaysia) Sdn. Bhd.
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
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Required Skills
Client Relationship Management
Sales Strategy
Communication
Team Collaboration
Analytical Skills
Industry Knowledge
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